Job Description:

The Audio/Video Technician is responsible for the installation and repair of Audio/Visual and Sound Reinforcement systems. This is a field-based, customer-facing role that primarily installs A/V and related equipment. This position is also responsible for occasional preventative maintenance, troubleshooting, service repairs and equipment modifications.

Essential Job Functions:

  • Serve as primary technical from product staging through post development support.
  • Pre & Post Sales technical support.
  • Support sales teams to evaluate opportunities.
  • Trains and instructs the customer on proper use of equipment.
  • Installation of A/V equipment and displays to include audio and video conferencing equipment, distributed audio, control systems, presentation systems and sound reinforcement systems.
  • Assist with assembly and installation of equipment, materials and systems as directed and specified in project documentation; may include, but not be limited to, rack assembly, audio, video and control terminations, speaker installation, installing video projectors, flat panel displays, projection screens and related infrastructure.
  • Assist Lead Technician in the execution of A/V system based on drawings and project documentation.
  • Train and instruct customers on proper use of applicable technology


  • Required: High School Diploma or Equivalent
  • Required: Valid Driver’s License and clean driving record
  • Preferred: Advanced Technical School Training
  • 3 years related experience
    • Basic knowledge of audio, lighting, video, staging and rigging
    • Basic level of IT Networking fundamentals
    • Working knowledge and/or experience with a variety of manufacturer’s products and protocols, including, but not limited to: Crestron, Biamp, Extron, Yamaha, and CobraNet, EtherSound
  • Mechanical skills and aptitude
  • AutoCAD experience preferred
  • Proficient in basic computer skills, programs such as MS Word, Excel, Access, PowerPoint and Outlook

Physical Demands/Working Conditions:

  • Regular and Timely Attendance
  • Must be able to stand for long periods of time (up to 4 hours) without a break
  • Position requires bending, twisting, stooping, climbing
  • Must be able to lift 50 pounds frequently and up to 100 pounds occasionally
  • Position requires pushing and pulling up to 25 pounds frequently and 40 pounds occasionally
  • May be exposed to temperature changes, heights, small spaces including confined spaces
  • Ability to distinguish colors and use hands for repetitive fine manipulation frequently
  • While performing the duties of this job, the employee is regularly required to sit, talk, hear, type and operate office technology – computers, printers, copy machines, calculators, etc.
  • Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.
  • Must pass initial and random substance abuse tests.