Job Description:

The Sprinkler Service Technician is to deliver quality products and services which meet or exceed customer and industry standards, and to achieve customer satisfaction through a unified commitment to job competency and unsurpassed service.

Essential Job Functions:

  • Perform routine inspection, service and maintenance of fire sprinkler/standpipe systems and related equipment.
  • Perform flow tests, fire pump tests, hydrostatic tests, main drain tests, trip test dry valves, and test hydrants.
  • Perform dry sprinkler inspection, including; properly trip test dry valve, identify/test/reset QOD’s and air maintenance device, identify auxiliary drains, clean/reset dry valves, identify low air pressure switches, properly put system in service and identify correct types of air compressors.
  • Perform pre-action/deluge inspections including properly identifying and disabling the systems, testing and resetting, identify mechanical, electrical op and auxiliary shutdown and properly put system in service.
  • Correctly identify and inspect standpipe including identify class of standpipe and hose cabinet, properly test hose valves, test pressure relief, inspect and re-rack hose.
  • Conduct a fire pump test including properly identify pump types, calculate actual flow GPM/hoses, use pitot, multimeter, tachometer, have knowledge of pump controller and the ability to graph pump curve.
  • Perform a wet system inspection including perform the main drain test, identify and test flow switched, tampers, water motor alarms, antifreeze loops, and perform a proper walkthrough inspection.
  • Keep informed of new products and developments. Attend in-house training sessions and manufacturers’ training as assigned and/or required.
  • Properly identify and test fire hydrants.
  • Be knowledgeable with N.F.P.A 25 and to troubleshoot fire pumps, wet systems, dry systems, and pre action systems.
  • Operate 300 machine and to thread and groove pipe as well as proper head spacing.
  • Accurately complete and return all field paperwork on time, including calling in time worked daily.
  • Be available for off-hour emergency service calls and the on-call schedule assigned.
  • Report all accidents, mishaps and/or customer complaints immediately.
  • Keep company issued vehicle clean, neat, and organized. Return unused parts and equipment to the warehouse/shed upon completion of job.
  • Work cooperatively with other departments within the company and with fellow coworkers.
  • Interface with customers to explain work to be performed, answer their questions and address their concerns in a knowledgeable and respectful manner.
  • Provide accurate and complete information on reports and quotes.
  • Manage time including time on the job as well as time on road to job sites.

Skills, Knowledge and Abilities:

  • Ability to work independently with limited supervision
  • Demonstrate integrity, honesty
  • Mechanical skills and aptitude
  • Proficient in basic computer skills
  • Demonstrate problem-solving skills
  • Strong communication skills (written and verbal). Able to interact with all levels being served
  • Represent the company in a professional, credible manner in speech, written communications and appearance
  • Able to adapt behavior to different people and situations. Be flexible by adjusting interpersonal approaches appropriate to the manager/employee


  • Required: High School Diploma or Equivalent
  • Required: Valid Driver’s License and clean driving record
  • Required: minimum 2 years related experience
  • Preferred: Sprinkler Apprenticeship program graduate
  • Preferred: Advanced Technical School Training
  • Preferred: NICET Level 1, New England Waterworks Backflow Certification, Philadelphia Certification

Physical Demands/Working Conditions:

  • Regular and Timely Attendance
  • Must be able to stand for long periods of time (up to 4 hours) without a break
  • Position requires bending, twisting, stooping, climbing
  • Must be able to lift 50 pounds frequently and up to 100 pounds occasionally
  • Position requires pushing and pulling up to 25 pounds frequently and 40 pounds occasionally
  • May be exposed to temperature changes, heights, small spaces including confined spaces
  • Ability to distinguish colors and use hands for repetitive fine manipulation frequently
  • Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.
  • Must pass initial and random substance abuse tests