The Sprinkler Service Technician is to deliver quality products and services which meet or exceed customer and industry standards, and to achieve customer satisfaction through a unified commitment to job competency and unsurpassed service.
Essential Job Functions:
- Perform routine inspection, service and maintenance of fire sprinkler/standpipe systems and related equipment.
- Perform flow tests, fire pump tests, hydrostatic tests, main drain tests, trip test dry valves, and test hydrants.
- Perform dry sprinkler inspection, including; properly trip test dry valve, identify/test/reset QOD’s and air maintenance device, identify auxiliary drains, clean/reset dry valves, identify low air pressure switches, properly put system in service and identify correct types of air compressors.
- Perform pre-action/deluge inspections including properly identifying and disabling the systems, testing and resetting, identify mechanical, electrical op and auxiliary shutdown and properly put system in service.
- Correctly identify and inspect standpipe including identify class of standpipe and hose cabinet, properly test hose valves, test pressure relief, inspect and re-rack hose.
- Conduct a fire pump test including properly identify pump types, calculate actual flow GPM/hoses, use pitot, multimeter, tachometer, have knowledge of pump controller and the ability to graph pump curve.
- Perform a wet system inspection including perform the main drain test, identify and test flow switched, tampers, water motor alarms, antifreeze loops, and perform a proper walkthrough inspection.
- Keep informed of new products and developments. Attend in-house training sessions and manufacturers’ training as assigned and/or required.
- Properly identify and test fire hydrants.
- Be knowledgeable with N.F.P.A 25 and to troubleshoot fire pumps, wet systems, dry systems, and pre action systems.
- Operate 300 machine and to thread and groove pipe as well as proper head spacing.
- Accurately complete and return all field paperwork on time, including calling in time worked daily.
- Be available for off-hour emergency service calls and the on-call schedule assigned.
- Report all accidents, mishaps and/or customer complaints immediately.
- Keep company issued vehicle clean, neat, and organized. Return unused parts and equipment to the warehouse/shed upon completion of job.
- Work cooperatively with other departments within the company and with fellow coworkers.
- Interface with customers to explain work to be performed, answer their questions and address their concerns in a knowledgeable and respectful manner.
- Provide accurate and complete information on reports and quotes.
- Manage time including time on the job as well as time on road to job sites.
Skills, Knowledge and Abilities:
- Ability to work independently with limited supervision
- Demonstrate integrity, honesty
- Mechanical skills and aptitude
- Proficient in basic computer skills
- Demonstrate problem-solving skills
- Strong communication skills (written and verbal). Able to interact with all levels being served
- Represent the company in a professional, credible manner in speech, written communications and appearance
- Able to adapt behavior to different people and situations. Be flexible by adjusting interpersonal approaches appropriate to the manager/employee
- Required: High School Diploma or Equivalent
- Required: Valid Driver’s License and clean driving record
- Required: minimum 2 years related experience
- Preferred: Sprinkler Apprenticeship program graduate
- Preferred: Advanced Technical School Training
- Preferred: NICET Level 1, New England Waterworks Backflow Certification, Philadelphia Certification
Physical Demands/Working Conditions:
- Regular and Timely Attendance
- Must be able to stand for long periods of time (up to 4 hours) without a break
- Position requires bending, twisting, stooping, climbing
- Must be able to lift 50 pounds frequently and up to 100 pounds occasionally
- Position requires pushing and pulling up to 25 pounds frequently and 40 pounds occasionally
- May be exposed to temperature changes, heights, small spaces including confined spaces
- Ability to distinguish colors and use hands for repetitive fine manipulation frequently
- Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.
- Must pass initial and random substance abuse tests