Job Description:
The Sprinkler Service Technician – Entry Level is an entry level position that is responsible for assisting with performing routine inspections, service and maintenance of fire sprinkler/standpipe systems and related equipment. On the job and classroom training programs provided to develop and promote field service technicians into licensed professionals.
Essential Job Functions:
Under the guidance of a Lead Technician, day to day duties will entail developing the following skills and procedures:
- Arrive at customers location ready to work at the scheduled time
- Interface with customers to explain work to be performed, address any questions or concerns in a knowledgeable and respectful manner
- Use iPad software to close out jobs and inspections (i.e. Accurately complete digital inspection forms, material entry, time recording)
- Provide accurate and necessary information on reports and deficiency forms
- Attend in-house safety training sessions and manufacturers’ training as assigned and/or required
- Perform a wet system inspection; perform the main drain test, identify and test flow switches, tampers, water motor alarms, antifreeze loops, and perform a proper walkthrough inspection
- Perform a dry sprinkler inspection, including; properly trip test dry valve, identify/test/reset QOD’s and air maintenance device, identify auxiliary drains, clean/reset dry valves, identify low air pressure switches, properly put system in service and identify correct types of air compressors
- Perform pre-action/deluge inspections including; properly identifying and disabling the systems, testing and resetting, identify mechanical, electrical op and auxiliary shutdown and properly put system in service
- Correctly identify and inspect standpipe including; identify class of standpipe and hose cabinet, properly test hose valves, test pressure relief, inspect and re-rack hose
- Conduct a fire pump test including; properly identify pump types, calculate actual flow GPM/hoses, use pitot, multimeter, tachometer, have knowledge of pump controller and the ability to graph pump curve
- Properly identify and test fire hydrants
- Become familiar with and learn NFPA 25 (sprinkler inspection code) and to troubleshoot wet systems, dry systems, pre-action systems and fire pumps
- Learn to properly and safely operate Rigid 300 machine (to thread and groove pipe) along with other power equipment
- Learn to identify proper head spacing
- Report all accidents, mishaps and/or customer complaints immediately
- Keep informed of new products and developments
Skills, Knowledge and Abilities:
- Ability to work independently with limited supervision
- Demonstrate integrity, honesty
- Mechanical skills and aptitude
- Proficient in basic computer skills
- Demonstrate problem-solving skills
- Strong communication skills (written and verbal). Able to interact with all levels being served
- Represent the company in a professional, credible manner in speech, written communications and appearance
- Able to adapt behavior to different people and situations. Be flexible by adjusting interpersonal approaches appropriate to the manager/employee
Experience/Education:
- Required: High School Diploma or Equivalent
- Required: Valid Driver’s License and clean driving record
- Advanced Technical School training a plus
Physical Demands/Working Conditions:
- Regular and Timely Attendance
- Must be able to stand for long periods of time (up to 4 hours) without a break
- Position requires bending, twisting, stooping, climbing
- Must be able to lift 50 pounds frequently and up to 100 pounds occasionally
- Position requires pushing and pulling up to 25 pounds frequently and 40 pounds occasionally
- May be exposed to temperature changes, heights, small spaces including confined spaces
- Ability to distinguish colors and use hands for repetitive fine manipulation frequently
- Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.
- Must pass initial and random substance abuse tests