Essential Job Functions:

  • Conduct collections calls for all accounts past due
  • Respond to incoming calls from customers related to invoice issues
  • Credit processing to include investigating issues, completion of credit slips, updating credit log and processing credits through the accounting system
  • Offsetting credits
  • Enter and update the backlog on a daily basis when required from credit checking quoted repairs
  • Process cash receipts payments in addition to credit card processing
  • Update deficiency log and backlog when required
  • Conduct credit checks for new accounts, quoted repair orders, inspection work orders and construction jobs
  • Set up of new accounts and/or new locations to existing accounts in Maxwell
  • Verify accuracy of service reports and address any discrepancies
  • Enter relevant information into “take note” by appropriate category and set reminders on the take notes screen for collection calls and payments promised
  • Updating payment promised reports and A/R aging reports
  • Understand and execute new customer accounts including payment terms and agreements
  • Review work orders to determine hold status or to apply hold status
  • Process Parts billing (K-orders)
  • Process service billing as needed
  • Backup Front Desk reception when scheduled


    • Required: High School Diploma or GED
    • Preferred: Associate’s Degree in Accounting Related Field
    • Required: Math Proficiency
    • Preferred: 2 + years related experience
    • Advanced proficiency in basic Microsoft Office

    Physical Demands/Working Conditions:

    • While performing the duties of this job, the employee is regularly required to sit, talk, hear, type and operate office technology – computers, printers, copy machines, calculators, et. al.
    • The employee is occasionally required to stand
    • Must be able to lift and/or move up to 20 pounds
    • Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus
    • Ability to distinguish colors and use hands for repetitive fine manipulation frequently
    • Regular and Timely Attendance
    • Must pass initial and random substance abuse tests

    on not prohibited by law. Job descriptions are not an offer of employment.